[Video Replay] Customer Success: Marketing’s Most Overlooked, Important Revenue-Generator - Unboxing Growth

Join us and our guest speaker: Lauren Costella, Chief Customer Officer, as she tells the story of her 10-year journey in customer service and why we should consider it a value driver as opposed to a cost center.

• Are there hidden value propositions among your customers that you might not be aware of?

• What makes for a long-term customer?

• What parts of the customer journey are you losing people, and why?

These are some of the questions a Customer Success approach to client management can answer.

About Outfront Solutions

Outfront Solutions provides expert marketing strategy, technology and implementation services to help clients outperform competitors, engage and acquire customers, and increase growth and valuation. Using AI-driven MarTech, we deliver predictive omnichannel marketing plans, privacy compliant audience targeting, analytics, and a full complement of marketing services. We help clients select and utilize marketing technologies for better branding, greater efficiency, lower costs, and higher ROI.